After reading an interview with Michael O’Leary, the so called brain behind Ryan Air, I am convinced that people should never ever fly again with Ryan Air. This man is an absolute parasite who started a company only and only to make profit and money, without the slightest love for his product and his clients. Every passenger on his air planes is merely a bag of money that “wants to go from point A to point B”.
Although there is some truth in this statement – and for many tourists, youngsters and one-time flyers it is the full truth – I do not accept it as such. Yes, I’d like to transport myself from A to B, but I am not prepared to de-humanize me for the length of the trip. And that is exactly what Michael O’Leary wants: from the time that you arrive in your departure airport until the front door of your – not so close as you’d expect it to be to your actual destination – arrival airport, you are a bag of money, tossed around without respect.
Perhaps one-time flyers are prepared to sell their soul for a slightly cheaper fare, but frequent flyers will never accept Ryan Air as their means of transportation. As a 50 flights per year person (which is still not so much, actually!) I really enjoy the faithfulness to my carrier Brussels Airlines, the usually fair prices, the interesting departure and arrival times and the fact that I do not have the impression that they see me as a bag of money. In sum, Ryan Air might be interesting for the tourists, but a large segment of the market will stay clear of Ryan Air.
My actual point that I’d like to make is however not on the quality differences between Ryan Air and other, decent carriers. Instead, I’d like to accuse Michael O’Leary of not having the slightest ethical sense. A more or less quote from the interview: “I do not invest in long-distance flights yet, because that market is still good. Only when it starts going bad in that market, I’ll start something.” I shiver when I read this, how can you be so crude?
Perhaps, more importantly, why do people choose for money, instead of quality? Quality is what makes your day, not money in your pocket.
). This was a hilarious moment for us, he was totally not expecting this!